Brass & Cedarwood Pencil Traveller’s Company

Fast Shipping and professional packaging

Through our long-term relationship with UPS, FedEx, DHL as well as a range of other leading global carriers, we can provide a variety of shipping options. Our warehouse staff are highly trained to pack your goods exactly as per the specifications that we supply. Your goods will undergo an exhaustive examination before they will be properly packaged prior to being shipped. Every day, we deliver to thousands of customers in multiple countries. This shows our commitment to becoming the biggest retailer on the internet. There are distribution centers and warehouses located in Europe and the USA.

Note: Orders that contain more than one item are assigned a specific processing period depending on the specific item.

Before shipping the items, our staff will carry out an extensive inspection of the products you ordered. Today, most orders will be delivered within 48 hours. The time to deliver varies from 3-7 days.

Returns

The stock market is always changing. It's not entirely managed by us since we are involved with multiple organizations, such as the factory and our storage. Therefore, the actual inventory could change at any time. Be aware that it is possible for your order to be out of stock after you have placed the order.

Our policy lasts for thirty days. If you haven't received the product within 30 days, we are unable to offer a refund or an exchange.

You can only return a product if it is unused and still in the same state as when you first received it. It should also be returned in the original packaging.